As part of our Warmth work we want to be more transparent about the inner workings of our organisation. Here we share our policies, procedures and other documents with you as we update them. Please feel free to copy our work and make it your own, community means sharing resources and knowledge.

Please get in touch with any suggestions for improvement.


Access Guide

Large Print Access Guide

Prompt Sheet for Access Requirements

Code of Conduct | Audience

Code of Conduct | Staff

Complaints Policy

Data Protection Policy

Equity and Inclusion Policy

Equitable Recruitment Policy

Social Media Policy

What we pay

Whistleblowing Policy 


More to be added soon.